Phone Model RC2200L Verizon Cloud 16.5.53 cant backup contacts I keep getting "backup failed"
this is a flip phone.
when I try to use a browser I just get a error. Its connected with 4g on the screen.
Any thoughts?
Let's get these contacts backed up. We're sending you a private message to help.
-Cait
We're sorry to hear that you're running into issues with backing up your contacts. Is this a new error you're receiving? Have you been able to back them up previously?Thes steps to follow to back up contacts can be found here: https://www.verizon.com/support/knowledge-base-211899/ Please let us know if these are the steps you're taking.
-Katie
photos from the phone -
yes back in 2023 if you see the latest photo I uploaded. ( i have been procrastinating.)
and yes those are the steps I tried.
