I just bought the latest iPhone 17 pro online through verizon, paid in full upfront. When i went to trade in my old iphone 24 pro to initiate the processing of the $1100 credit (spread over 30+ month billing), the rep reassured me that I would receive the billing credit even though i had paid for the full balance of the phone upon ordering. He said i wasn’t subject to the loss of credit that others may be subjected to when they pay off their phone. He also said that he would not have been able to see the pending credit in his system if i was not eligible.
Is he correct?