Senior service options

Roclane80

I am really disappointed in the availability of devices for senior customers. Most older people have issues with small print, therefore flip phones are not a viable option, along with the old style of texting. Most elderly don't need 50 apps on their phone. The age demographic of 50 and older makes up about 26% of Verizon customer base. I am now forced to help my elderly father cancel his Verizon plan in order to find a carrier who focuses on all of their customers needs, not just young tech driven customers. So better for your customers Verizon.

SynthpopAddict

This is my opinion only, but I took a cruise earlier this year and it was like an AARP convention. I only saw one flip phone in all my people watching aboard ship, and everyone else had a smartphone and used them constantly. The cruise line was probably making more money off their internet service package than in alcohol sales, and that's saying something.

If your father has vision difficulties, there are a number of landline and mobile phones available which display text on the screen, speak out words, or feature large buttons. I can't speak for whether or not Verizon supports all of them, but you can run the IMEI on the BYOD compatibility checker for cell phones.