at the end of August I transferred four lines from a family plan over to a separate account. Ever since then it has been nothing but a disaster. Now my payment is restricted because the payment wouldn’t go through my bank account like it has been for the past 20 years. I had a customer service representative. Try to help me and she told me that everything was fine and she tried to process my payment again. It didn’t go through so she advised me to pay it a different way. My account is not overdue, but I still have a restriction on my account And it won’t let me put my automatic bill pay information in to get my discount per line. I have been on the phone with customer service multiple times for hours at a time. Last night I was on the phone for almost 2 hours with no resolve and then was hung up on. Somebody needs to fix this or I am leaving this company after 20+ years. This is a travesty and a horrible face for your company
