I have been a Verizon customer for almost 4 years. My signal service at home is so terrible now I cannot use my phone at all. I have went back in forth with them over this quiet a few times where they want me to purchase additional services to improve their bad signal. I have two phones on my account that are both doing the same thing. One phone a IPhone 16 pro max that has the highest package of service has no better signal. I’m done. I’m fixing to take my business elsewhere.