I can't use my hotspot, help
Is this a mobile hotspot device, or the hotspot function on your phone?
We sent you a private message to discuss your hotspot concerns. If assistance is still needed, please engage with us there.
For anyone facing a similar issue, you please refer to the links provided:Mobile Hotspot feature and app FAQs: https://www.verizon.com/support/mobile-hotspot-faqs/Mobile hotspot device FAQs: https://www.verizon.com/support/mobile-hotspot-device-faqs/I also suggest utilizing our Device Troubleshooting Assistant, which is accessible 24/7 to help customers with common questions and issues.: https://www.verizon.com/support/devices/#mobile
If you still require assistance, please contact us for support. -Red