Cox Media dispute

Mean1

I am unable to receive my local NBC channel on Fios cable because of a dispute they have with Cox media. This has been going on since Dec.15th. Has any progress been made, are we any closer to a resolution? The Olympics and the Super Bowl are on NBC in a matter of days. I know I can pay for the streamer Peacock to see NBC programs but the point is I’m already paying Verizon over $200/mo and they’re not providing what I’m paying for. Are they even trying to resolve this? Are they going to give affected customers refunds?

VZ_cathy

Hi @Mean1,

We're sorry you're experiencing this issue!

We’re offering a one-time $10.99 bill credit to cover the cost of the first month’s subscription. Visit verizon.com/homeoffers or sign in to the My Verizon app to request your credit. When you've signed in, select ‘Home Offers’ in the shortcuts and then click the ‘$10.99 One-Time Bill Credit Offer for COX Channel Blackout’ tile to redeem. In addition to Peacock, you can also watch select Winter Olympics programming on Fios TV Channels CNBC (102/602) and USA (50/550).Please know we remain committed to reaching a fair agreement on your behalf, but in the meantime, we want to help you stay connected to the programming you love.Thank you for being a valued Fios TV customer.