Deleted eSim Accidentally

Hello,

I was trying to activate a Galaxy 25+ and mistakenly deleted the eSim. I've tried adding an eSim in Settings unsuccessfully. Also, can't get Tech Support to answer the phone at 800-922-0204. May I have advice on how to get a new eSim, please? Thanks.

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VZ_jenn

Hi ebtroedsson,

Thank you for your question! We're sorry you're having trouble getting in touch with Tech Support.

As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you.

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SynthpopAddict

Have you tried the steps for device activation as described in this video:

How to activate your device | Verizon Support

I also got several links (most of which want me to login to My Verizon first) regarding how to activate a device from a more generalized search on the website:

https://www.verizon.com/onesearch/search?q=activate%20device&ES=shop&src=wireless

Otherwise, the only other thing I can think of would be to visit a Verizon store and have one of the employees get you a new eSIM.