I’m trying to switch carriers and I need a transfer pin
Result: The new PIN and Account Number display on the screen.
You can also visit our support page for more information on porting your number.
Addendum: If you're prepaid, a former Verizon employee told me you have to go to a Verizon store for someone to generate a transfer PIN, as you can't do it via My Verizon or other means. This was a few years ago, so perhaps the process has changed, but if you're having no luck getting the PIN on your own and are prepaid…