Account transfer business to commerce

is there someone in the company I can contact to override an account and move my phone number from a business account to a commerce account. The regular business help line is no help they have no access to do anything really. And refuse to get me to a help line or person that has access to override the account Rand transfer my line

Accepted answers

VZ_cathy

Hi @krolik76,

As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you.

Instagram: Instagram.com/Verizon (Pre-paid excluded)
Facebook: Facebook.com/verizon
X (Twitter): x.com/verizonsupport

All comments

VZ_cathy

Hi @krolik76,

Instagram: Instagram.com/Verizon (Pre-paid excluded)
Facebook: Facebook.com/verizon
X (Twitter): x.com/verizonsupport

krolik76

so direct g me to another platform that so far has also been unable to respond. This seems

To be a common issue with Verizon. Your lack of proper customer service is going to be the end of your company.

VZ_jenn

Hi krolik76,

This will require an agent to access your account. You can also try the Contact Us page, and a support agent will be happy to address your concerns. Thank you.