Verizon Gift card invalid

Hello, I purchased 2 gift cards from Verizon website. One was correctly activated, but the other one is invalid. Can someone help me create Payment Hub ticket?

Thank you

Accepted answers

VZ_jenn

Hi xunzhaocunzi,

An agent will be happy to look into this. As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you.

Instagram: Instagram.com/Verizon (Pre-paid excluded)
Facebook: Facebook.com/verizon
X (Twitter): x.com/verizonsupport

All comments

xunzhaocunzi

@Albrean_VZ

Could you take a look please? Thank you

VZ_jenn

Hi xunzhaocunzi,

Instagram: Instagram.com/Verizon (Pre-paid excluded)
Facebook: Facebook.com/verizon
X (Twitter): x.com/verizonsupport

Albrean_VZ

Hello! Since Community is going through backend updates, we are unable to create a ticket for you through community at this time. We recommending reach out to one of our social platforms, and a agent will be able to assist and resolve the issue regarding your gift card. Sorry for any inconvenience & thank you for being a valued customer.