I never received my account credit of $20 for the service outage in January 2026. I thought $20 would be taken of my bill but that has not happened yet.
Thank you,
Shari
Hi Wastntime,
A support agent will be happy to assist you. As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you.
