Paid for Hotspot but don't have it on phone

Question

We have paid for Hotspot for ph #. We don't have it in phone device. Message says we must apply. What, again?

VZ_cathy · Accepted Answer

Hi @Sbtz20/26#/,

As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you.

* Instagram: Instagram.com/Verizon (Pre-paid excluded) 
* Facebook: Facebook.com/verizon 
* X (Twitter): x.com/verizonsupport