Can't link my service to account at all

Jmeas

My phone number transfer got cancelled and the account number isn't working so I can't even access my plan. So I'm stuck owing money for a service I can't even use. Does anyone know a fix? I'm deployed so I couldn't use the service anyway or call support.

VZ_cathy

Hi @Jmeas

I'm sorry to hear about the issues you're having!

 As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you. 

• Instagram: Instagram.com/Verizon (Pre-paid excluded) 
• Facebook: Facebook.com/verizon 
• X (Twitter): x.com/verizonsupport