I need an email or phone number I can file a corporate complaint. I have attempted a number of times to discuss over the phone and nothing has happened after being promised.
Hi @bgladd,
As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you. Thank you.
I had much the same experience. I received a collection notice before my bill was due!! You can see my post by"Cloner". Good luck! Please post if you have any success.