nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Child Item

Site Totals

3037 Users Online 5852214 Members 365876 Discussions 61944 Solutions

$300 Gift Card

Sujaya

I’ve been going back and forth with customer service for few months regarding the $300 gift card I was promised when I signed up as a new Verizon customer in January 2026. Each representative has given me different information, and while I’ve tried to remain patient and understanding, this has become increasingly frustrating.

I was initially told to wait 80–90 days, but now I’m being told that no such promotion existed. I have yet to receive any clear or accurate guidance on how to claim this gift card, and it feels like I’ve been sent in circles without resolution.

I would appreciate clear direction on how this can be resolved and how I can receive the $300 gift card associated with my sign-up. This situation is very disappointing, especially since the promotion was a key factor in my decision to switch. If this cannot be resolved, I will have to seriously reconsider continuing my service with Verizon.

Comments

SynthpopAddict

Is this the "switcher rebate" promotion? The gift cards come from some other domain and are emailed; however, they can be filtered as junk/spam by your email client. I'd check your junk/spam folders to see if something about a rebate is in there. Hopefully your email client didn't automatically delete the email after some time.

The link below has information on how to check the status of your rebate:

https://www.verizon.com/onesearch/search?q=check%20rebate%20status&lid=sayt&sayt=check%20rebate%20st

Could it be possible that you got some other offer or promotion when you signed up? Discounts and promos aren't stackable.

Star_G

Did you ever get a resolution for this? I also signed up in January with 4 lines and they told me that I would be getting $600. Now no one knows what is going on and saying that was never a thing.

Child Item