we were supposed to get free phones during a special free phones for 55 plus customers, of course we are paying for the phones. With no satisfaction from Verizon!!
tempted to change carriers due to no customer service help!
Hi @lgrady1950,
Someone will be happy to look into your issue. As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you.