Child Item

Site Totals

61487 Questions Answered 271 Categories

Can we sync our email to company exchange server in personal data plan

Hello ,

I have personal data plan ($29.99) . I am just wondering , can I sync my mobile with my company exchange for getting my company email on my mobile. Do I need to buy business data plan for my company emails ?

I would appreciate , is someone will let me know about it .

Thanks,

Akshay

Comments

Booch

Your personal data plan can sync to corporate e-mails. I do it with my plan. However, you need to know some specifics (such as domain name) that you might need from your IT administrator.

AkshayJ

Thank you Booch for your response. I will inform my company admin to enable syncing mail on my mobile.

rjsavini

I am havinig a problem setting up a corporate accounft on my new charge.

I have ntered all of the account info correctly, but I get an error "setupcould not finish" - unable to connect to server.

Is there something that I am missing?

Booch

I'd just make sure you have the correct information (domain, username, password, and exchange server address). With the correct information, it works really well.

TamaraH_VZW

It is very convenient to be able to have your work e-mail set up on your phone.

In some cases you are most definitely able to add your company exchange email to your smartphone with the $29.99 data plan instead of adding the $44.99 data plan.

Many times you will need to check with the IT Dept. at your company first to see if THEY have any restrictions for adding the exchange email on your personal cell phone.

If they don't have any restrictions then you should be able to. If they do have restrictions, you will then need to increase your data plan in order to be provisioned to add the corporate exchange email.

Adding a Corporate account

From the Home screen, touch Menu
Tap Settings
Tap Accounts & sync
Tap Add account
Tap Corporate
At the Set up email screen, enter your Email address and Password, then touch Next
At the Exchange Server settings screen, enter server settings (Domain \ Username Password) Exchange Server, then touch Next
The phone communicates with the server to confirm your account
If needed, check the appropriate SSL settings are enabled, select Next
At the Account options screen, select account settings, then touch Next
At the Set up email screen, enter a name for the account (this name will display on screen), and enter your name to
appear on outgoing messages. Touch Done to complete set-up
Your Corporate account appears in the Manage accounts area of the Accounts & sync screen, and in the Email
application

Managing a Corporate Exchange account

From the Home screen, touch Menu
Tap Settings
Tap Accounts & sync
Tap your Corporate account to display settings
Touch Account settings for these settings:
1. General settings
  - Account Name
  - Default Account
  - Always Cc/Bcc myself
2. Exchange Sync settings
  - Amount to synchronize
  - Empty Server Trash
  - Sync Schedule
  - Out of Office settings
  - Size to retrieve emails
  - Security Policies
3. Notification Settings settings
  - Email Notifications
  - Select Ringtone
  - Vibrate
4. Server settings
  - Exchange server settings
  - Sync email
  - Sync contacts
  - Sync Calendar
5. Exchange email Signature
  - Add Signature
  - Signature
6. Common Settings
  - Confirm Email Delete

unknown

Thanks community for your responses!

rjsavini,

This error message sounds like the phone is not recognizing some of the settings from the exchange server. It could be the exchange server name or the security settings. I would recommend checking with your IT department to verify all the settings are correct.

schwarem

I am having a similar problem with "Unable to Connect." My settings are correct, because after not getting the built in client working, I downloaded the Touchdown App to see if it was me or the email client. The same settings worked fine in the Touchdown app, so there is an issue with the built in email client.

ArnettH_VZW

Hello schwarem,

I'm happy to hear that you found a 3rd party app that works for you. The stock app has been design to differentiate POP3 & IMAP emails from Microsoft exchange emails. This is why there is a price difference between the two data packages. The $44.99 support the exchange email settings so company emails can be delivered to handheld devices.

In some cases, the company's IT dept can setup work email with a POP3 option directly on the server. If the company's IT dept has this option available then you can receive work email on your device while having the $29.99 data package and using the stock app. I hope that this clarifies any concerns.

Thank you...

jedece

I'm having some issues, as well. Everything appears to be going as planned, but I get a notice that asks for me to "Activate device administrator". It wants me to allow my employer's server to remotely control some security features of my phone. If I go ahead and activate, how much access to my personal phone will my employer have? Will this erase any of my settings I already have on my phone?

Thank you!

Verizon_Support

Those are great questions jedece! We are unable to determine that type of information your employer will have once you set up a corporate account as the device will have IT policies implemented which are directly controlled by your IT department. No information should be lost unless the information/setup is in a direct conflict with the IT policy. I hope the process goes smooth! Let us know if you have any other questions.

Regards,

MikeS_VZW

Follow us on Twitter @VZWSupport

jedece

It all went well, MikeS_VZW. Thank you for your help!

Child Item