I hope I can come to love KIN as much as some of you patient souls. Right now I'm upset at VERIZON, for not making it clear in the KIN description that the device does not work with Backup Assistant. I just received the phone yesterday, and have struggled through the night trying to figure out a workaround for my 260 contacts. It's like deliberate deception -- they know from this forum that this is an import feature, if they were not perceptive enough to figure it out on their own. Why not be up front about it?? :smileysad: