HTC Trophy

I was told that any Android, Blackberry, or iPhone needs the $29.99 data package. Does the Trophy also need that since it is Windows 7? I have the $10.99 data plan and am looking to buy a new phone without a contract. I was wondering if I could get the Trophy without automatically being uped to $29.99.

Accepted answers

DaisyP_VZW

Thank you Suzy Q for your response. That is correct. In order for you to activate the HTC Trophy your data plan would be switched to unlimited for a $29.99 monthly access fee.

All comments

SuzyQ

Nope, the HTC Trophy is a smartphone and requires the $29.99 unlimited data plan. Which you will probably be glad you have ...

DaisyP_VZW

Thank you Suzy Q for your response. That is correct. In order for you to activate the HTC Trophy your data plan would be switched to unlimited for a $29.99 monthly access fee.

augiemon

Downloaded apps but can't find them on my phone... not on the app screen. where are they?

dmid

If the apps you downloaded are games, they might be on the apps screen, but inside the games icon. If they aren't Xbox, you'll have to swipe the screen up to find them. Hope this helps.

jjp708

I'm having the same problem. I've downloaded two games and still can't find them. They are not in the apps section either. I've tried the soft reset twice but got nothing. Any suggestions?

calvin8714

swipe from the right to the left on the tile homescreen to get to the app list. scroll down to games. if you have xbox live games on your phone, you'll see those first. scroll to the bottom of the game list to get to those games. if you'd like, you can hold your finger on the tile icons in this program, and an option would come up to put a tile on the homescreen.

badzbrucha

Hi,

When will verizon push MANGO update for Trophy. I really need tha mango so i'll have foreign language support. third party apps just not work for me.

unknown

Badzbrucha, the Mango update for the Trophy will be going out very soon. You will get a notification on your cell phone once available, then you can download the update thru Zune. You can certainly try updating now thru Zune to see if available. Here are the benefits and instructions.

hometownnerd

I have received the Mango update on my phone and now my data connection is not working, what can I do? Are there APN settings that need to be entered?

Thanks,

Larry

RobHudson

I am encountering the same issue as hometownnerd. Applied the Mango update, and now I do not have a data connection.

Any word from VZW on this issue?

PhilMaloy

Same here...my wife's phone worked for about 24 hours and now no data option. Tried reprogramming - no good; tried updating the roaming - no good; heard the HTC Connection Setup app was problematic - uninstalled - no good - reinstalled and not get an error saying the service provider is not in the database - not good; restarted the phone several times - no good.

What gives...what is going on here?

VZW...please help.

YukonJohn

I have same problem. Took the phone to Verizon center. They could not fix it. Has to be a repair patch coming out from Verizon I assume or I have to reboot.

TechITGuy

The Mango update causes the following problem with HTC Trophy:

the Speaker system will intermittently stop working. The phone will go into Vibrate only mode. Once this has happened, music will not play, phone will not ring, calls cannot be answered AND any Bluetooth headset is rendered inoperable. The problem can be resolved ONLY by removing and replacing the battery. Since the error happens at any time with no apparent cause, there is no workaround until an update is provided. If you missed the wave of the latest update, then I recommend you NOT do the update until you see that this error is resolved.

After the update, the phone is a brick.

By the way, this forum is the LEAST USED of all the Windows 7 phone forums. I see no answers from Verizon for weeks on end. Prior messages about phone not working and waiting for an update seem to be still unresolved! This is normally considered unacceptable customer support. Normally, there would be some response within a week or so. Instead of waiting for an answer to the problem I describe, above, I will shop for a working phone from a company with customer service.

bc3tech

I have a day1 HTC Trophy and as a developer have had early beta previews of Mango from Beta 1 all the way thru RC and the final RTM version that was pushed to everybody. My Trophy works beautifully so I'm not sure what to tell you about the bricking of your phone. My only suggestion would be to look to get a warranty replacement on it since it's clearly under a year old.

Regarding the lack of VZW support for WP7 that was evident from the day that the Verizon CTO said they weren't interested in WP7. I saw it coming then. Just walk in to any VZW store and ask about the Trophy; the reps give you a one-word answer and walk away - they could care less. If you post a question about a Droid you get a response before day's end, though.

Alas this is something we'll be dealing with until VZW realizes the revolution that's been started by WindowsPhone. Nokia's new hardware is going to blow everything out of the water and rumor has it VZW is going to be getting one. For now my recommendation for anybody w/ a windows phone (on any carrier) is to search & participate on useful forums like WPCentral, WMPowerUser, etc.

When I walk in to a VZW store and ask about HTC Trophy Accessories and am met with anything but "we don't have any *poof*" I'll change my post.

If anybody has any question about WindowPhone or the HTC Trophy please just contact me directly via these boards and I will help you out in record time (compared to VZW :smileywink: )

Aximtreo

Thanks for the post; excellent offer. I hope a lot of Trophy owners start peppering this forum with questions about what's next for Verizon. Your hint of Nokia to Verizon is catching on on WPCentral and other forums. I hope it's true. Yesterday, a post on WMPoweruser said that the Lumia is selling out fast in Europe where the Nokia reputation is well known. One comment that caught my eye regarding the selling was that they were staying sold; meaning not many returns for disatisfaction or hardware problems.

I' have had my Trophy since intro and hope that by CES, we will know more about WP7 phones and Verizon. I **bleep** near changed carriers to get the HTC Titan. Would love a screen that size from Verizon.

Happy Holidays to all.

lcwiley

I got my HTC Trophy activated yesterday. Researched this phone for 3 months. Read all reviews. Liked what I read. Main negitive is the Verizon stores (Corp or Premier) that wasn't interested in the Trophy. Sales person that activated my phone said she had never sold one. Three questions and no answer, and she had never heard of the Mango update. I just wanted to know if it was a wnd 7 or wnd 7.5. Mine is a wnd 7.5. Never had a smart phone till now so for works fine except cann't send a text message. Sales person told me to go to Verizon.com/workshop. All the stores I have been only one had a Trophy on display. Was told to play with it for awhile so I walked out. I understand microsoft is coming out with another phone next year, in the mean time I have to figure out the text problem.

BeemerRider

Are we sure about that? I've had the $15.00/150 MB Smartphone data plan for quite some time on my BlackBerry and then my Ozone. I just ordered a Trophy. The order confirmation page showed no change in the data plan. An online chat confirmed that my current data plan would carry over to the Trophy as it's not a new number or account.

Tidbits

You have 14 days from activation when you activate(which would change your data plan) to revert back. So just dial 611 after you activate the phone and they'll convert you back.

BeemerRider

I'll keep that in mind. I've had to do it before but it was uning another line's upgrade on the account to get the phone. The online oder showed the $15.00 data in the "old" column and in the "new" also with no change and no choice of the data plans. But I'll keep your tip in mind as I rarely even come close to using my 150 MB limit.