Droid X internal error for adding Facebook Social Networking

I just received a new Droid X this afternoon because my old one was freezing up on me. When I try to add my facebook account via my accounts, I get an internal error. I've downloaded the facebook for android application and am able to get in that way, but I'd like to use the Social Networking app. I've powered off the phone, taken the battery out, and performed a hard reset with no improvement. I've checked my privacy settings on facebook and everything is normal. Any help would be appreciated. Thanks.

Accepted answers

Wildman

kamsmith19 wrote:
I'm trying to add the account after the phone has been reset. I got it to work yesterday after the second reset, but then my phone started to freeze up again last night. So, I reset it again this morning, only facebook wouldn't add any of my contacts or update the social networking app, which comes with the phone. So I've reset it again, and I'm getting the same error. I'm on my fifth reset since getting the phone yesterday.

When you reset do you make sure to disable the auto restore option because this has a tendacy to restore bad settings after restore automatically. Try disabling the auto restore feature

Follow these settings during restore to avoid issues being restored automatically.

1. Uncheck "Back up my data" under Settings/Privacy

2. Click Factory Data Reset/Reset Phone

3. After reset is complete only Active Phone but do not input Google Email information

4. Once phone is at homepage go back into Settings/Privacy and make sure the Automatic Restore option is unchecked, even if grayed out, activate "Back up my data" and quickly disable "Automatic Restore"

5. After being sure that the Automatic Restore option is off it will be safe to log into Google and you can continue installing preferred apps and custom settings.

This process will stop all applications and settings from restoring automatically and restoring original issues that usually resolve a number of issues.

All comments

Wildman

Are you using a app or a pre loaded app? I do not use Facebook but from your description you are fine until you use the problem app abd at this point I believ the app is in fact you issue.

jimjim

I'm having the same problem but with Photobucket. It was working fine for the last 6 months then all of the sudden I couldn't do quick uploads so I deleted account and tried to add a new account and I get the internal error message or that the social network is busy message.

kamsmith19

I'm trying to add the account after the phone has been reset. I got it to work yesterday after the second reset, but then my phone started to freeze up again last night. So, I reset it again this morning, only facebook wouldn't add any of my contacts or update the social networking app, which comes with the phone. So I've reset it again, and I'm getting the same error. I'm on my fifth reset since getting the phone yesterday.

Wildman

kamsmith19 wrote:
I'm trying to add the account after the phone has been reset. I got it to work yesterday after the second reset, but then my phone started to freeze up again last night. So, I reset it again this morning, only facebook wouldn't add any of my contacts or update the social networking app, which comes with the phone. So I've reset it again, and I'm getting the same error. I'm on my fifth reset since getting the phone yesterday.

When you reset do you make sure to disable the auto restore option because this has a tendacy to restore bad settings after restore automatically. Try disabling the auto restore feature

Follow these settings during restore to avoid issues being restored automatically.

1. Uncheck "Back up my data" under Settings/Privacy

2. Click Factory Data Reset/Reset Phone

3. After reset is complete only Active Phone but do not input Google Email information

5. After being sure that the Automatic Restore option is off it will be safe to log into Google and you can continue installing preferred apps and custom settings.

This process will stop all applications and settings from restoring automatically and restoring original issues that usually resolve a number of issues.