Trophy: Speaker Noise. quiet yet high pitch tone?

so i got my HTC Trophy yesterday. so today i noticed that my phone makes a quiet, yet high pitched tone when the screen is on (maybe its when it is not asleep). so i turn the screen off.. (its quiet).. turn it on (i hear the tone). unlock (unlock sound plays, and there is something a second after that). then i hear that tone again.. its kinda like the speaker is always on and there is some kind of noise. (my volume is on 7).. could be my phone. could be the OS. anyone else have this sound?

Accepted answers

hopmedic

Odds are it's the hardware. Do a reset (settings, about, reset my phone, yes, yes), and if it still happens, take the phone to the store and tell them you want it replaced under warranty.

You will lose all your data that isn't synced to the cloud, but that is a troubleshooting step they'll make you go through anyway.

All comments

hopmedic

Odds are it's the hardware. Do a reset (settings, about, reset my phone, yes, yes), and if it still happens, take the phone to the store and tell them you want it replaced under warranty.

You will lose all your data that isn't synced to the cloud, but that is a troubleshooting step they'll make you go through anyway.

DriveSlow

just realized that i can only hear it with my right ear.. and its more of the area near the headphone jack. i'll bring it in during the weekend when i'm free.

DriveSlow

DriveSlow wrote:
just realized that i can only hear it with my right ear.. and its more of the area near the headphone jack. i'll bring it in during the weekend when i'm free.

my replacement should be coming sometime on tuesday.

unknown

I have not seen this as a known issue on this device. It does sound like a hardware issue. Let us know if the replacement resolves your issue.