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LED message alert light no longer working

lulu2010

A couple of days ago the green light that typically blinks in the upper right corner of the phone stopped working. I still get a sound notification when I receive a text or email, but the light no longer works.

This is incredibly frustrating, as if I am not in the room and I receive a message, I do not know until I happen to turn on my phone. It's also how I tell if I have missed something when my phone is on silent.

Any advice would be appreciated. I tried starting it in Safe Mode and it still did not work.

Thank you.

Comments

Ann154

Does the LED still light up orange when charging?

Otherwise I wonder if the driver for the LED might have gone bad.

RoyB_VZW

Sorry you're having this problem with your DROID. One recommendation I have is to restore the factory settings, just to ensure there was not a change made (perhaps unknowingly) that may have stopped these notification lights from working. To do so:

Turn off the phone
Press Power key + "x" (on the hardware keyboard) to power on the phone and bring up the recovery screen
Press and hold Volume Up + Camera Key until recovery menu appears, release keys when it appears
Using the Volume keys, select "Wipe data factory Reset",
Press the center of 5-way navigation pad
Using the Volume keys, select Yes -- delete all user data
Press the center of 5-way navigation pad
Using the Volume keys select Reboot system now

Press the center of 5-way navigation pad

If this does not resolve the matter, please let us know how we can reach you to discuss the possibility of replacing the phone.

Thanks,

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