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Droid 2 shutting itself off

I'm on my third Droid in a little over a year (first two had the touchscreen stop working after 6 months). My current phone is a refurbished Droid 2 that was a warranty replacement of the last Droid I had. I've noticed that the Droid 2 will just suddenly and randomly shut itself off and restart. There is no rhyme or reason to it. I just checked an email in the GMAIL app (pre loaded on the phone) and it restarted itself.

This has happened on numerous occasions. It's getting a little tiresome. Anyone else have this problem? Is there a solution? Or am I going to have to replace this phone as well?

Comments

vlc1031

Yes, my phone just shut itself off today, I upgrated it just 3-4 weeks ago and now it does this and also the screen freezes All the time....I think Motorola phones are krap, second one I've had and never again....stick with Samsung.

Got any ideas for my phone problems?

AraceliT_VZW

It is not common for the phone to reset. We suggest removing a few applications at a time to verify you did not download a bad application. Then test the phone to see if it helps.

You can also reset the applications:

1. From the home screen, touch the applications tab.

2. Select Settings.

3. Select Applications.

4. Select Manage applications.

5. Select the appropriate application.

6. Select Force Close.

Also, you want to make sure your battery contacts are clean.

Hope this helps.

Thank you,

AraceliT_VZWSupport

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