I would first like to say that I have been a Verizon customer for a long time and every since my husband got the Droid X 2 months ago it has been a nightmare!!!!! We are going to receive the 4th replacement phone in 2 months tomorrow. All of the phones that he has received are doing the same thing either 1. they come up with a message saying mutlimedia station connection and shut off OR 2. the phone will just shut down in the middle of a conversation with no warning. I talked to my husband for about 10 minutes today and the phone cut off 5 times....I have spoke with CS,tech support,corporate office. I even asked the lady at corporate office if I could speak with the guy that is over GA and she told me NO that executives don't speak to customers!!!! WHAT?????? Verizon has the worst customer service ever and when my contract is up I WILL be switching providers. I guess we will try the 4th Droid X when it comes in the mail tomorrow however, I don't have high hopes as all of the other phones have done the same thing. Obviously I am not the only person with this problem...I think Verizon needs to work on their CS skills. All that I asked for was a different phone that is compatible with the Droid X which is what I PAYED for. They told me that I could get any phone except the Iphone or the Thunderbolt...WTH these phones are the ones that are up there with the Droid X. My husband would like the bigger screen, however, I feel hopeless with going through anyone at VW because it seems no one really cares, BUT if it was there phone I bet they would care!!!!!!!!!!!!!!!!!!!!11
