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Services & Perks (Archive)
call blocking not blocking a call?
vmerriott
I have added a number to my call blocked list but they are still managing to call me?
Accepted answers
SuzyQ
Are you sure they are calling you from the same number you have blocked? Did you enter the full 10 digit number?
If the problem continues, call Customer service and see if they can troubleshoot why the number is not being blocked.
Number added through the free block are only effective for 90 days; after that you need to re-add them. Could this be what happened?
All comments
SuzyQ
Are you sure they are calling you from the same number you have blocked? Did you enter the full 10 digit number?
If the problem continues, call Customer service and see if they can troubleshoot why the number is not being blocked.
Number added through the free block are only effective for 90 days; after that you need to re-add them. Could this be what happened?
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