bb 8330 e-mail issue

tlk53719

I got a curve 8330. Set up e-mail etc. It was defective so I was sent another one. I tried setting up e-mail and it said I had to move the account to the new phone. Asked to validate my e-mail with the password. I did and it says it is the wrong password. I know it is the correct one for my e-mail account. What can I do to get my e-mail set up properly?

unknown

If it's telling you the password is incorrect, it's most likely either incorrect or it needs changed.  If it's a Gmail account, it's likely to be a Captcha issue.  If it is a Gmail account and you can log in on gmail.com from a computer but the Blackberry will not accept it, please visit this link: https://www.google.com/accounts/DisplayUnlockCaptcha  and validate your account. Once done, please retry on the Blackberry email setup.

 

If this solution is unsuccessful, please PM me with your cell number, and I'd be happy to fix this for your.