Child Item

Site Totals

61498 Questions Answered 271 Categories

Loose USB port cage and flickering home/menu/back/search button lighting

I just got this phone today, as I switched over from T-Mobile, immediately I noticed the USB cage that goes around the port to charge the phone is loose and can be shaken quite easily, also when you look at your 4 home touch keys at the bottom, they almost appear holographic because they change brightness, not sure if that's supposed to be that way or not. Trying to decide if I should call for an exchange or not. On top of hearing myself during calls, not so sure about this phone at the moment.....

Comments

SydneyK

When I first got mine, I noticed the port was loose and rattled when I held it in landscape. Now that I have a case on it, it's fine. The four buttons on mine only appear to be less bright when not looking at them straight on.

SydneyK

I forgot to add, the loose charging port is the same on the other Inc 2 in my house, so I don't think it's just your phone. It's really tight trying to plug and unplug too.

DaisyP_VZW

Thank you SydneyK for your reply.

OP/ If you are having issues with your new device keep in mind you can always exchange your device during its return and exchange period. If you purchased the device directly from Verizon Wireless you have 14 days to decide if you would like to exchange the device. If your device was purchased through a third party vendor please refer back to them for further information on their exchange policy.

Child Item