PLEASE POINT US TO THE MISSED CALL FIX--IIT IS NOT FIXED

This is the 2nd time this has been Solved in less than a week.

Has any one found the Solution Because I would love to start receiving Calls on my Fascinate and put this nightmare Behind me

As it Stands it is not solved and I have to use a Differant phone to recieve Calls

This is a Insult

Almost as bad as the one from Samsung they send the phone back and say it passes all tests.

So I do my test

1. Activate it

2. Call it to see if it rings it Does

3. don't Install any app's

4. let the phone set do not touch it for 1 - 1 1/2 hours

5. Call it and see if it rings

I have never had it ring when testing it this way

So How is this fixed

Accepted answers

wardcst24

I put the ED05 Leak on my phone and it is Completely fixed it all Issues are gone and it is running like a Champ

This Solved my problem

Now all we have to do Is get Verizon to release it

All comments

wardcst24

wardcst24 wrote:
This is the 2nd time this has been Solved in less than a week.
Has any one found the Solution Because I would love to start receiving Calls on my Fascinate and put this nightmare Behind me
As it Stands it is not solved and I have to use a Differant phone to recieve Calls

This is a Insult
Almost as bad as the one from Samsung they send the phone back and say it passes all tests.

So I do my test
1. Activate it
2. Call it to see if it rings it Does
3. don't Install any app's
4. let the phone set do not touch it for 1 - 1 1/2 hours
5. Call it and see if it rings

I have never had it ring when testing it this way

So How is this fixed

Vzw Moderators

Do you realize that marking a post solved when it is not not only Insults us

But it also Creates more traffic on that post Because People are having that same problem and surely want to know the Solution

SFObrien

I can't point you where the fix is due to forum rules but I can say running the Community ROM 2.0 from Android Central combined with the EC09 Gingerbread modem and the missed call problem goes away!

wardcst24

Thank you for the info

But I would like it fixed without Voiding my warranty

SotY

SFObrien wrote:
I can't point you where the fix is due to forum rules but I can say running the Community ROM 2.0 from Android Central combined with the EC09 Gingerbread modem and the missed call problem goes away!

No, it didn't fix anything for me. I'm on CR2.1 (tried 2.0 also) with EC09 radio leak and still having missed calls.

SFObrien

SotY wrote:
SFObrien wrote:
I can't point you where the fix is due to forum rules but I can say running the Community ROM 2.0 from Android Central combined with the EC09 Gingerbread modem and the missed call problem goes away!

No, it didn't fix anything for me. I'm on CR2.1 (tried 2.0 also) with EC09 radio leak and still having missed calls.

That's interesting what version were you running prior to installing CR 2 ?

Pyre

Hey Wardcst24, do you know what it means when one of these threads is marked "resolved"? I've noticed you complaining about it a lot, but haven't seen you ever state that you know what it means. Because my understanding is that it is an internal note to Verizon mods and employees that they don't need to post on a thread because the correct answer has been given at that time, NOT that they're going to stop working on something. So if someone says "look we know it's a problem and we're working on solving it but we don't know how long it will take" that's considered an answer and a flag that they don't need to say anything else if the anwer is going to be the same again. Therefore it doesn't make sense for a rep to keep posting the same thing on each thread and risk being accused of copy/paste as I've also seen you do on these boards. I mean how many times do you need to hear the answer we don't know yet, right?

My advice is to try to remember that Verizon is the retailer of phones not the maker. If you're going to take out your frustrations on some rep do it over something that Verizon controls which is their network. Try to remember that no one intentionally makes a product with errors because that's bad business. Try to remember that sometimes things take a long time to fix.

Peace.

rcschnoor

wardcst24 wrote:
This is the 2nd time this has been Solved in less than a week.
Has any one found the Solution Because I would love to start receiving Calls on my Fascinate and put this nightmare Behind me
As it Stands it is not solved and I have to use a Differant phone to recieve Calls

This is a Insult
Almost as bad as the one from Samsung they send the phone back and say it passes all tests.

So I do my test
1. Activate it
2. Call it to see if it rings it Does
3. don't Install any app's
4. let the phone set do not touch it for 1 - 1 1/2 hours
5. Call it and see if it rings

I have never had it ring when testing it this way

So How is this fixed

Just wondering, were you the original poster on any of the threads that were marked as "solved"? If not, how can you be sure that the problem was not "solved" to the satisfaction of the original poster. It is their thread after all and if they deem it solved, then they have every right to mark it as such.

If you are the OP, well, then not really sure how it was marked as "solved".

wardcst24

rcschnoor wrote:

Just wondering, were you the original poster on any of the threads that were marked as "solved"? If not, how can you be sure that the problem was not "solved" to the satisfaction of the original poster. It is their thread after all and if they deem it solved, then they have every right to mark it as such.

If you are the OP, well, then not really sure how it was marked as "solved".

I am the poster and My call issue has not been Solved

So I would guess I should know if it is solved and if I marked it Solved or not

Thanks

nickjr

wardcst24 wrote:
rcschnoor wrote:

Just wondering, were you the original poster on any of the threads that were marked as "solved"? If not, how can you be sure that the problem was not "solved" to the satisfaction of the original poster. It is their thread after all and if they deem it solved, then they have every right to mark it as such.

If you are the OP, well, then not really sure how it was marked as "solved".
I am the poster and My call issue has not been Solved
So I would guess I should know if it is solved and if I marked it Solved or not
Thanks

Try soft locker for a temporary fix until Verizon and Samsung get their act together

wardcst24

You know I Did not mark this Resolved and I did Post this

Interesting If I did not do it and nobody else has access to the green Solved Button

Why Would I Ever think Someone at Verizon Did it ? Process of elimination I Guess

I may live in SD but my eyes are open --If it were someone stealing something the logical thought would be who has Access to the missing Item

Not much different here who Could possibly have access to that green button

Does Anyone know ?? I did not mark it Solved

unknown

I'm sorry it was marked solved and when it was not. Please PM me your number so I can do some research on your account. Thank you.

unknown

We have updated our policy on handling missed calls very recently for the Fascinate. We normally don't request people to call in, but if you are reading this, that may be your best option. Call 800-922-0204 option 3 for tech support. Choose the option for advanced devices and PDAs. This will get you to tech support. We do have different options available for customers experiencing this issue while we work on the permanent fix to this problem.

You also have the option to PM me with your cell number, and I'd be happy to review this in detail via phone call or PM.

Thanks for all of your patience. I know this has been quite a rocky road with this issue.

jclaucks

I got ED05 and I have had nothing but problems! I am really upset that I was not made aware of option to get a different phone and now my phone is completely screwed up worse than it was before. TERRIBLE!

TamaraH_VZW

jclaucks-I hate to hear you continue to have problems with your Fascinate after the update.

May I ask how your phone is "completely screwed up worse than it was before"? What complications are you experiencing?

Once you did the software update to version ED05, did you happen to Master/Hard Reset

I'd love to be of assistance in any way I can.