Internet goes out once every few hours and requires hard reset...

Hordack

So all this week my internet goes out.  I can get phone calls and text messages, but mobile web is down.  I can't connect to browswer, FB, email etc.  If I do a hard reset it pops back on for a bit.

 

I called Verizon and they suggested I do a *228 and update.  I did that and also checked to make sure that my software is up to date.  All of my friends in the area with the same phone doesn't seem to have a problem.

 

Any thoughts on what might cause this?

RoniTalk

Not sure what the problem could be. Maybe the service books. You can go to Options>Advanced Options>Host Routing Table> press the blackberry menu key>select Register Now to have the service books sent to the phone again.

 

When you say it goes out, do you get an error message when you try to connect or does it just take a long time? Are you in a rural area?

 

Whenever you are connecting, make sure your signal (1X or 1XEV) is in upper case letters instead of lowercase (1exv).

 

If its lowercase, you can reset the data on your phone by dialing ##000000 and then going down to the sip password and typing in vzw.... then click trackball and hit save.

 

I recently downloaded Opera Mini browser to my phone and I use it instead of the browser that came with the phone and it works a little better for me. So you can try that as well. Just open your current browser and do a google search for Opera for Blackberry.