This phone is probably the worst phone I have every had. You never can keep a Network, it's restarts by itself every day. Plus you have to restart phone numerous times a day. Terrible Battery life. YOu can't use internet, facebook like you should be able to due to never having network. So, I am paying for something I can't enjoy.. Not counting the high price I had to pay for phone. Contacted Verizon, but hasn't helped. Got 2 of the same phone.. 1 for me 1 for my husband. Both of us are having the same problem!!!