Child Item

Site Totals

61427 Questions Answered 270 Categories

My Verizon Mobile App Problems

I have had a Droid X2 for a couple of weeks now and have not been able to get the data usage 'My Verizon Mobile' to work. Each time I access the application the red screen comes up and then it asks me if I want to upgrade or not. When I choose yes it takes me to the market. I've upgraded and still the same thing. If I choose cancel the app closes. I would like to be able to check my data usage but I can't seem to get this to work. I have uninstalled the upgrade but the same thing happens. Any help anyone might have would be greatly appreciated. I have searched but was not able to find out any solutions.

Comments

B33

just give it a litttle time an you'll be able to get it to work. it has done this before on other phones as well i 've had it do it on both of my Android phones iv've got a Droid incredible an Droid X an this has happen before on them you can try accouple of things .hit your menu button >then settings> applications > manage applications then scroll down to My verizon mobile open it then clear cache an then Data > then force stop cose the page with the home button an re try the app an see if that works.

RDakota

I will try this again but I did clear the cache and force stop and retried it an it didn't work. I will try it again.

RDakota

I just tried to clear the cache but the button is not highlighted. I did hit clear data and force stop. All it did was send a notification about adding a widget. When I tried to open the application, same thing, it thinks I need to upgrade again.

RDakota

Hulk0069

Are you on wifi?

RDakota01

I've tried it with wifi on and with wifi off. Doesn't seem to have any affect.

bearone21

have you tried to go to the verizon wireless web site?

AnthonyTa_VZW

Thanks to all the feedback and suggestions!

RDakota,

We are aware of the issue with "My Verizon" not loading properly on this particular device since the Gingerbread update and we are working diligently to provide a fix.

Thank you, again, for your patience and service with Verizon Wireless!

chaplir

I just purchased a Casio G'z one Commando and am having the exact same problem with this app.

gumby65

How's that fix coming along? It's now July 18.

I have brand new DINC2 with G-bread update and very annoying Verizon Mobile update nonsense everytime I try to open phone.

Can't remove - can't update.

Please advise.

Thanks.

Child Item