Keep Losing 3G Randomly

battle9297

I have been losing 3G service for about a week in places where I previously had no problems. I have tried removing the battery, changing settings, and restarting the phone, but nothing has worked. I have 4 bars but 1X. This has become very frustrating. Is there something going on with Verizon's network?

DaisyP_VZW

Hello batter9297,

 

I can certainly understand the importance of staying connected. What zip code(s) are you experiencing this difficulty at? Is it occurring in more than one place? Do you notice this happening indoors, outdoors or both? I would recommend you update your preferred roaming list by dialing *228 send from your device and selecting option 2. Please let us know if you are still experiencing difficulty after this. Thanks for being part of Verizon Wireless.