So I bought the Samsung Fascinate in Feb-March of this year. I had no problems until the last update then I started having issues with my phone. Then I started a new job in Sept and commute to work. I had no problems until about 2-3 weeks ago. Then all of a sudden my phone started dropping calls really bad. I called verizon who then had me do some thing to update my phone on the network which made thing better for all of about a day. I called again and was told that the error message that it showed was due to my phone not the network so I was send a refurbished phone. SO I activated that phone and once again same problems. So once again I called Verizon and was told my phone was DOA so I was sent yet another refurbished phone. I activated the third phone yesterday only to have the same problem again. So last night I called Verizon once again and now I am being told that I have to submit a trouble ticket and wait 3-5 days for someone to call me and tell me if it is a Network issue or once again my phone. I am so fed up I am honestly thinking about leaving Verizon. Not only does my calls drop EVERYDAY but now my third phone has such a delay when you try to open any thing it takes like 5-10 seconds before it opens. I am tired of the Samsung Fascinate and the fact that obviously since it is no longer sold and Verizon knows there are problems with the phone yet they will only offer you another Samsung Fascinate or to purchase a phone at full cost. Why should I have to do that because their phone is the one with the problem and is less than a year old. Either someone step up to the plate and help me from Verizon or I will look for other service.
