Add Contact stopped working

MCCVU

My Add Contact stopped working.  Restarted device, still not working.  ?Solution

KinquanaH_VZW

MCCVU, I know this may be frustrating being that we have to add and remove contacts all the time. I wasn't able to locate this being a known issue but I can recommend a few steps to assist you with hopefully resolving it.  I would start by clearing the cache, and data history because low memory space can cause issues with functionalities of the phone.

 

Steps to clear cache below:



1. From the home screen, touch the applications tab (located in the lower-left).
   
   
2. Touch Internet.
   
   
3. Touch Menu.
   
   
4. Touch More.
   
   
5. Touch Settings.
   
   
6. Touch Clear cache.
   Visited website content stored on the device. The cache enables the browser to download only the content that has changed since the last time a website was visited. Since the browser only downloads changed content, pages are loaded faster.
   
   
7. Touch OK.
   
   
8. Touch Clear history.
   A listing of URLs (website addresses) that have been recently visited.
   
   
9. Touch OK.
   
   
10. Touch Clear all cookie data.
     Cookies are used to store information that helps personalize the Web browsing experience. Cookies may contain information including: website preferences, login settings, shopping cart contents and more.
    
    
11. Touch OK.