Child Item

Site Totals

61493 Questions Answered 271 Categories

Droid X Multi Touch Keypad jamming

I'm having a problem with my keypad while in Google Talk, Text Messaging, and Gmail. When I try to type, the characters do not appear in the text window, and when I hit the space bar, the keypad resets. The messages are still there and able to be sent, but I can't see what I'm typing and I have to reopen the keypad after every other word. Rebooting doesn't help any longer, and I've tried wiping the cache and clearing the data in settings, to no avail. Any suggestions?

Comments

Wildman

Sounds like a corrupt file somewhere, try installing Smart Keyboard from Market and see if it works better for you.... If all fails it sounds like a hard reset may be needed..

B33

Wildman when i tried using my key board my X power cycled on me it seems like to me the 3G indicator likes to drop off alott but it did this at times before this update.

Wildman

Did you try to update roaing after update and see if this helped with the 3G and as for the keyboard I am starting to really wonder about the keyboard which one are you using the stock or Smart Keyboard, I am starting to wonder about the update because there seems to be a number of users having issues with keyboard

B33

I using stock wildman but what gets me is the Darn thing dropping the 3G signal in an out an in this new update thats what was supposed to be addressed an fixed but what i wonder is if a FR still needs to be done because of what could overlapping from the very first update from Gingerbread or maybee Fro-yo.

unknown

I've seen this issue several times over many threads, and we have a fix for the keyboard locking up. It's definitely software-related, and while we work on an MR release to fix it, you can prevent the keyboard from force closing by doing the following:

1) Go to settings> applications> manage applications> all> multi-touch keyboard> clear data> force close.

2) Go to settings> language & keyboard> disable next-word prediction.

I have a Droid X2 (pretty much the same software), and I experienced the same issues with the keyboard. Once I followed the above steps, my keyboard never locked up. This only works for the stock keyboard from what I see. If you have a Market keyboard, it's worth a shot, but I haven't tested one from the Market.

As far as the 3G dropping, we need to ensure that data settings are correct on the phone. First, go settings> battery & data manager> data saver> make sure it's unchecked> press back key once> data delivery> make sure all 3 boxes are checked. If all of these settings are correct, please reprogram your phone to the network dial *228 and choose option 1.

I realize that the above steps for 3G are some basic ones, but we want to cover all angles. If you've already done the 3G steps, you may be experiencing software-related issues that we are escalating to the manufacturer. There was also a new software update (details here) that helps with a slew of minor bugs.

If you have already tried everything that I have posted, please let me know. Also if you have already done a master reset, please indicate that as well.

As always, thanks for posting.

vanessas_vzw

Good morning and thank you for all of your replies.

To everyone who asked and responded, these are issues that we have been made aware of, (the keyboard closing and key presses not being displayed). At this time, there isn't any setting or software to completely resolve this; however, it is being worked on. The best temporary solution, is to disable Word Prediction.

Menu > Settings > Language & Keyboard > Multi-Touch Keyboard > Uncheck Word Prediction.

*The Swipe Keyboard is not affected.

Thank you,

HappyJackDaddy

Mine was doing the exact same thing. I found that I didn't have to disable word prediction. Settings -- Applications -- Manage Applications -- All -- Mulit-touch Keyboard -- Clear data. That took care of it for me, and I still have word prediction selected.

B33

Thanks for the advice...Mike , Vanessa an Happyjack we give it a go.!.... an it seemed to Help Thanks B33 :smileyhappy:

Update: @ Wildman

Did the roaming check Wildman its ok. i had to do one thing though i had to set my Battery to Performance once again after the FR it seems to be doing better once i kicked that on. I streamed music for over 48 hours with winamp. thats one good accomplishment. :smileywink: B33

Child Item