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bionic lost service

Just purchased the Bionic, and I am **bleep** off......The phone keeps dropping service for 4G, then internet, then no service to make calls. You have to start the phone again and it takes forever. Verizon and Motorola, somebody over there better figure out this problem before I go public, the news here is really wanting this story bad. FIX IT NOW!!!! WE ALL PAY TOO MUCH TO HAVE THESE PROBLEMS FROM NEW DEVICES!!

Comments

unknown

Frankledbetter, thank you for posting. I understand your concern over this issue with losing data signal. Our product team is currently working with Motorola on software fix to address this issue. We do not have a date for the resolution, but we are working as diligently as possible. I also want to remind you that since you mentioned you just purchased the Bionic, you have a 14 day worry free guarantee. It sounds like you are quite upset about this issue, and if you want to return or exchange the device and still within the 14 days, you have that option.

Utah_patriot

I am with you Verizon Released a phone I have to continually toggle between airplane mode and back to get a 4g Signal.

Just wait to your apps disappear from the media area Verizon truly screwed the pooch on this phone

This will be my last contract with Verizon lack of updates incomptent Tier 2 Techs and no help from Motorola either this last bionic was truly disapointing and lack of help does nothing to fix the problems.

The next tier two tech who tells me to dial *228 to reprogram my android will hear a ear full and will get a transfer to their supervisor.

I am done with Verizon love the network don't enjoy the tech support.

Joey301

Actually, the network is not that good or we could get data on our Bionics

PhilipB

Utah:

"I am with you Verizon Released a phone I have to continually toggle between airplane mode and back to get a 4g Signal.

Just wait to your apps disappear from the media area Verizon truly screwed the pooch on this phone

This will be my last contract with Verizon lack of updates incomptent Tier 2 Techs and no help from Motorola either this last bionic was truly disapointing and lack of help does nothing to fix the problems.

The next tier two tech who tells me to dial *228 to reprogram my android will hear a ear full and will get a transfer to their supervisor.

I am done with Verizon love the network don't enjoy the tech support."

I am with you on this. Unless Verizon steps up and does something now to fix the problem (i.e. take the friggin phones back) then one by one I'm moving my contracts to somewhere else. I don't want to since I've been with verizon for over 10 years and a lot of people I know have Verizon but if I keep getting phones that don't work and don't include the service Verizon is providing then what good is it to even have their service.

grichl

I think it's more a hardware problem than anything. My original Droid had pretty consistent 3G access, this phone doesn't. That suggests an issue with the phone, not with Verizon.

pappy53

Actually, I have no problem getting data on my Bionic. The network is the best out there!

jsprake1

I constantly lose service

Smhopwood

I bought my Droid in October and it worked fine for a few weeks. Now its started to lose texts and some of the time I am not even receiving ! Okay this is pretty rude since I just bought this phone and it is too late to return it and pick another one. I figure they will fix it eventually but in the meantime I use this phone for work. I manage two stores and it is essential that my supervisor can maintain contact with me. Texts work best. So I am really angry about this myself. I know Verizon is not the culprit but as my provider they better be part of the solution.

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