Single Green Pixel on Droid Charge

cody503

I just realized today that there is a single green pixel on the screen of my Droid Charge. It doesn't matter what I'm doing on it, there is a single green pixel. There's nothing I've done that would make it do that.

 

I have a feeling I'm going to have to get a replacement, but I figured I'd check here first, just to be sure.

 

Another quick question, if you take the phone to a Verizon store, can they exchange it right there? What about an authorized retailler? Thanks.

WCMack

Dear cody503,

I can't speak about non-VZW-corporate retailers, but you can return the Charge at no cost for another Charge within 14 days of purchase if you bought at a VZW corporate store. If you want a different phone and are within 14 days, there is a $35 "restocking" charge and you pay/get credit for the difference in price of the new phone.

Outside 14 days, you can get a refurbished Charge if tech support confirms you have a defect they cannot rememdy.