backup assistant

nsd

I have a cosmos 2

every day when the BA tries to backup it never goes through (I am assuming because the phone is locked)

so after I unlock the phone it works. While waiting for me to unlock the phone is using battery.

 

I can't seem to turn off  the automatic backup, but the way it is working it is pretty much a manual backup

because it does not work until I push the button.

 

is there anyway to turn off the auto backup or get it to work through the phone lock?

 

thanks Jim

AnthonyTa_VZW

nsd,

 

I understand your concern with Backup Assistant not automatically backing up as it should!  I would be more than happy to assist!

 

Just to ensure I understand you correctly, are you experiencing the issue when the phone is locked, in sleep mode or when you have the phone locked through Security settings (where you would have to enter a lock-code to unlock)?  Backup Assistant is designed to backup automatically once a day as long as the phone is powered on and has a signal.  I would like suggest removing and reinstalling the application.  I am including a link with instructions how to remove a Media Center application below:



Remove Media Center Applications - LG Cosmos 2 VN251

 

Let me know how this works out for you!