Not that anyone from verizon will read this but here we go. I've been a long time customer and every year my phone bill goes up and up because of all the "necessary" changes you feel are needed so you can make more money, meanwhile your customers struggle in an already hurting economy. The one thing i am asking and it would bring you more customers is Why when I pay for data do I have to then pay again to use that data how i want? I think if you were to offer free wifi tethering you would get a lot of new customers. And even offer a say a "bucket" data plan say i want data on my tablet and phone and my wife's phone I could get a plan of say 20g and use it how I need too. instead of paying for 3 seperate data plans. Now I don't own a tablet but others do and it is the point i'm trying to make. this having to pay for data on 3 or 4 or 5 seperate devices is a joke. Help your customers out and you may even get new ones.