Alright, so I got my Kin Twom a couple months ago, and about the 3rd month after having it, it shut itself off, and, upon turning it on, it went to the Verizon Wireless startup screen for about 5 minutes, then moved on to the Kin Twom screen for another 5 minutes, then went to a completely black screen except for the backlight. I couldn't turn it on or off and had to take the battery out to shut it down. A few times I put the battery in and it would startup completely, but the touch screen didn't work. I assumed it might've been overheated so I left it inside and left it alone for several days, and, lo and behold, I turned it on and it started working normally again. It worked fine for about another month, but a few days ago it started to do the same thing. I went to a Verizon store and asked for a replacement and they told me the manufacturer most likely not replace it because of a tiny crack on the screen.
Has anyone else had this same problem? If so, how can I fix it?
Thanks for your help!