Child Item

Site Totals

61366 Questions Answered 267 Categories

Galaxy Nexus Hot Spot issue

I have the hot spot and it worked great untill this morning, now when i go to turn it on, it says error. called verizon, they said it was because of the 4g outage and i dont even have 4g. he said only other option is to factory reset my phone. and i dont want to do that. i just got it all loaded up to where i want it.

anyone else having issues?

Comments

brad99

Same problem here. I am not in a 4g area. Using Galaxy Nexus.

brad99

p.s. The hot spot worked in the past.

unknown

Yes, the hotspot issue is the same here for me. Has anyone had this issue and reset their phone? I will wait a bit before i do that.

brad99

The error message went away but I still have no internet access.

brad99

I contacted Verizon Customer Support and they fixed some settings at their end and the hotspot is now working properly. They thought the problem may have been a residual effect of the recent 4G outage.

Rob4448585

Same problem with mine!!!!

I pay $30 for the hot spot feature and it doesn't work. It used to work just fine, and today when I NEEDED it, it let me down.

I turn it on, and it just says error.
I have spent about 90 minutes on the phone with them and they said the last option is a full reset, and if that doesn't work work they need to send me a new phone.

Rob4448585

I just did a backup & reset -> Factory data reset -> Reset phone and it did not help............

So frustrating........

animalwatcher

Please pardon my ignorance here. What exactly is the Wifi hotspot? How does that differ from wifi in general that you access where it is available? And it is an add on from Verizon? How does that work.

You are your own wifi hotspot?

21stNow

Yes, it is an additional paid feature from VZW. Your phone uses the cellular data signal to become a Wi-fi hotspot for another device, such as a laptop or tablet.

easymon

Dont feel you guys are the only 1s with hot spot probs. We have razor and 10.1 xyboard and both have same probum hot spot vertualy un usable they connect but just hang and do s nothing. My thunderbolt hot spot works on and off with freqant diconnects vz says its in the software in phones i dont personaly dont thick so with a lot of diff. phones doing it i to live in 3g no 4g.

tiptoe

I traded my phone for a new one. Worked great till today. Whammy no hot spot again. **bleep**!! I dont even live in 4g spot but my phone crashes when the 4g network goes down .. now what. Call verizon in the morning i guess

masimons

Went from Sprint to Verizon for the Nexus 12/22. Now I get the outages.

Verizon has a couple of twitter accounts, but do they broadcast anything ? NO.

Instead call the *611 and the old you could be having problems......then they terminate !

You know I do have a return policy on this phone and service !

TELL US WHAT YOU ARE DOING VERIZON, HOW MUCH LONGER !

was going to buy stock, but looks like I should short it.

tiptoe

the best part is i know how the call is going to go. really? we have not heard of that problem. bla bla bla..

tiptoe

recycler wrote:
Yes, the hotspot issue is the same here for me. Has anyone had this issue and reset their phone? I will wait a bit before i do that.

i did a factory reset on my first phone and nothing happened. im wondering if it is something with each phone on the grid. its not the sim card for sure, cuz when i got my other phone, put in sim card from phone not working, the new phone worked right away. So it is something in the phone itself and the cell towers or vzw network.

gakio12

I am having the same issue. It worked fine for a week prior, and now that I ready need it, it won't work.

w_nexus

I believe I'm having the same issue. However, I only experience that issue when I'm outside of the 4G coverage area... It is weird, but when I'm outside of the 4G coverage area, it will just say 'error' when I try to activate the hotspot. However, it works fine when I'm on 4G and even on 3G where 4G is available.

ceber

I had the issue, was during the "outage" next day all better, does work in both 3g and 4g coverage as far as I can tell

Child Item