Suggestion to Verizon -
WHEN A CUSTOMER HAS BEEN ON THE MOBILE PLAN SINCE 1994......AND HAS HAD ZERO PROBLEMS FOR THAT ENTIRE TIME..... AND THEN FINDS THEY
PURCHASED A 'PLAN' WITH TWO BLACKBERRY SMARTPHONES...AND HATE THE
PHONES... SOMEONE MIGHT OFFER TO TRADE IN FOR A PHONE THEY LIKE...
BUT INSTEAD, I WAS TOLD I COULD BUY ANOTHER PHONE, KEEP THE ONE I HAVE, OR CHANGE PLANS FOR ANOTHER VENDOR BY PAYING $310 FOR EARLY
RELEASE.....
I HAVE USED LESS THAN 1 HOUR OF TIME ON THE PHONE SINCE DECEMBER..
I HATE IT, CANNOT USE IT... AND VERIZON'S ONLY RESOLVE WAS TO ALLOW ME TO PURCHASE ANOTHER PHONE.. FORGET MY $270 BILL EACH MONTH, OR THE THREE PHONES I HAVE PURCHASED..... BUT FOR $310 i CAN DO TO ANOTHER CARRIER AND PAY HALF....... AND SELL THIS PHONE I HATE AT THE PAWN SHOP.
I FEEL BETTER ALL READY.
