Phone won't charge, I've tried everything that I could possibly think of.

venustuii

Okay, currently I'm losing it because my dead phone won't charge. I've been nice to it, it's 3 months old and has lived in an otterbox case for it's whole life. Yesterday I tried to plug it in when it told me I had 15% battery left, it charged to about 30% and then the charger just stopped working. I tried multiple charges from multiple outlets and from my computer and taking the battery out. Nothing is working. Do you have any suggestions?

 

Thanks in advance.

Ringah

If you have tried multiple chargers and multiple outlets it sadly leaves only 1 likely conclusion.  It is most likely either damaged or defective.  The only steps left to take would be to determine whether the issue is with the battery or the phone itself.  I strongly reccomend calling in to tech support to help you determine the issue and help you resolve it.