Ringtone Assigning

Fad3c

I have had issues with my phone D2G assigning ringtones. I mean I can assign ringtones, but it plays them at random. So if my wife calls my daughters ringtone plays, my dad calls and my wife’s ringtone plays. I have heard that it is a known problem with the D2G.

Is that true or am I doing something wrong?



unknown

Fad3C, thanks for your inquiry. I know that can be an irritating issue for the wrong ringtones to play for your contacts. I checked and I am not showing this as a known issue for this device. One thing I would suggest if you haven't already, is to change the ringtones to the default ringtone and then back to your custom ringtone. Then reboot the phone. Another thing you can try is to clear cache/data from the Contacts application. This will not erase the contacts as they are backed up to either Google or Backup Assistant and you are not erasing the Contact Storage. 

 

Let us know if you need further assistance.