I've been having issues with my Kin Onem - the phone randomly freezes and shuts off/on for no reason, phone shuts off and doesn't turn on while charging so I can't use it etc. Very frustrating! I called in and the spoke to a rep who suggested that I might be able to take it into a local vzw store and have them order a replacement one since mine is still under warranty.
My question is: has anyone gotten a replacement Kin under the certified like new replacement program? If so, what is your experience with the replacement phone?
I've been reading comments on the boards and several posts noted that the replacement phones were in poor condition and those people had to get several additional replacements etc. I've been having a terrible time with my Kin and I'm afraid that whatever replacement vzw sends me might be even worse. I really wish that Verizon would sell better phones...
Any comments would be much appreciated!
** Also, has anyone noticed that the battery life on the phone is getting shorter and shorter? I had the phone for only a few months and now I can only make 2-3 short phone calls before the phone shuts off.
