Hello! I recently bought an HTC Incredible 2 and have been slowly getting the hang of it (I was flip phone until now). For some reason, when I hit "phone" at the bottom of the screen, a small image ("phone") in a grey box pops up, but not the keypad. So, I can only call my stored contact (which are few). How can I get the keypad to immediately come up? This is a new problem - it used to work just fine. Thanks!