I've had a total of 3 bold 9650s on Verizon now since last September. long story short they simply cannot complete a phone call without dropping it. I received a warranty replacement 3 days ago, I have made 3 calls with it, and every single one has dropped. I have called Verizon tech support 30 or so times and they have no solution other than to keep sending me new phones. they ask if it happens in one area, no, it happens all over the country. I was in Texas for a week in March and every single call I made or received dropped, even in major metro areas like Houston, Dallas, San Antonio, and so on.
this happens while moving, the device can't hand off from one tower to another without dropping a call. I also notice most of the time when I try to use the internet, it says communication failure. sometimes it will work, but I usually have to reset the device in order to get the internet to work. any solution other than to find a different phone? I like the phone otherwise.