Every call drops

cca50

This is getting on my last nerve. I even reported it to Tech Support over a month ago. It was even escalated. Every call made from my home or received at my home drops. The phone shows 3G and 3 bars of signal strength. It takes several tries to complete a conversation especially now dealing with contractors due to tornado damage. What can't Verizon fix the problem once and for all??

unknown

If every single call is dropping, this is definitely something we need to address.  You mentioned a tornado which could be the cause of all the problems with the cell tower.  If you issue is still going on, please PM me or call tech support, and we can open up a trouble ticket to have the engineers inspect the tower. 

 

Are other Verizon Wireless customers having issues too? If so, it's definitely network related. It would not hurt to reprogram your phone by dialing *228 option 2 next time you have a chance. 

 

Please feel free to contact us with any other questions.