Problems Viewing emails on Motorla Droid with Verizon

Question

I have a Motorola Droid and can't view my emails. I successfully synced my campus email with my phone as well. All my emails show up and it automatically notifies myself when I have a new email. The only problem that I am having is when I go to view my email the following message appears "the application Email (process com.android.email) has stopped unexpectedly. Please try again." I have verified that all my settings are correct but still am having this problem.

PPC_Dude · Accepted Answer

earls78 wrote:

I have a Motorola Droid and can't view my emails. I successfully synced my campus email with my phone as well. All my emails show up and it automatically notifies myself when I have a new email. The only problem that I am having is when I go to view my email the following message appears "the application Email (process com.android.email) has stopped unexpectedly. Please try again." I have verified that all my settings are correct but still am having this problem.

Try this from your home screen:  Menu > Settings > Applications > Manage Applications > Menu > Filter > All, scroll to Email and select it, then select "Clear Cache".  After you exit back out to the home screen, turn of the phone and do a battery pull.  If it still does the same thing after the reboot, follow those same steps but instead of "Clear Cache" select "Clear Data".  The "clear data" option will most likely cause you to have to re-enter your email server information.